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Jomatime.com will service every brand name watch sold on our website (see chart below for exceptions) for a period of 1 to 5 years after purchase. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. If you believe that your automatic watch isn't working properly, please click here for more information.

Our warranty does not cover “external damage” to the product. Jomashop.com does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.

Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Jomatime.com. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

Jomashop.com's warranty doesn't cover watch batteries, however, we do offer up to a 2 month battery replacement.